I need to vent for a second. I have Kaiser Permanente health insurance. I pay every month for my freakin’ Kaiser Permanente insurance. Lots of dollar for this damned insurance!
All I needed was refills on some nose spray and my inhaler. Both prescriptions I have had mailed to me out of state while traveling for shows before. First, the doctor sent the refills to the local pharmacy instead of the online app. Fine, a mistake anyone could make if they didn’t read my email to them closely enough. So, I have to call in to the phone line and ask to have them mailed.
Then they tell me that they changed the policy and can no longer mail out of state…cause this wouldn’t have been an important thing to know a few weeks ago? I registered for this insurance specifically because they would mail prescriptions out of state! Gah!
So then they tell me – and this is after talking to seven people, two of whom transferred me to get rid of me, and keep in mind I was on the phone for more than an hour – that I can have my prescription sent to any Walmart. I’ll pay out of pocket, but they’ll reimburse me.
Thank God I have learned enough not to trust anyone at their word when hundreds of dollars are on the line. (more…)